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How DHL Express Helped Expand My Business Overseas

· Delivery Services,Singapore

I grew up with the internet. You may find it sad when I tell you that I have more online friends than I have in real life. I have my reasons for this. Growing up as an only child, my parents have been very protective of me. They protect me by imposing house rules such as I should be home by 8 PM or I will not be allowed to hang out with my friends any more. It was frustrating, but I try to see it as their tough love. As a result, I have never experienced sleepovers before nor house parties. What I did to cope with my lack of friends is to rely on the people I meet online. Since some of my schoolmates almost avoid being friends with me because of my strict parents, I started to get into art. I remember spending hours doodling in my room after dinner because I have nothing to do and no one to text with. So, I mastered the art of doodling, especially cute chubby animals. One day, I thought of creating an account to share my art pieces. After a few months of consistent posting, I have started to get inquiries from strangers. They want me to draw their pets according to my art style. It was overwhelming. I even started to get painting requests from abroad as well, but I did not know how to arrange an international delivery service in Singapore. A good thing is that local orders were still pouring in, and I could easily mail it to them using local couriers. Everything was going great, until my trusted and cheap local courier service needed to shut down because of the pandemic. I needed to put every order on hold, but thankfully, I found DHL Express!

How DHL Express helped me?

As a young 20-year-old artist, I never would have thought that I would get this far. I can say that there were a lot of obstacles that almost stopped me from pursuing my passion, especially the disapproval of my parents. So, when I turned 18, I decided to live alone and create more art for strangers on the internet. But, when 2020 rolled in, I had to hold my business. Not until a friend from Singapore recommended me DHL Express. She told me that it is the fastest international delivery service that her other digital artist friends have found. So, I decided to give it a try. They helped me with:

On-time delivery

This is a hit or miss with my old local courier. I guess I might have compromised the quality of delivery service for my customers so that they can get a cheaper delivery price. But, with DHL Express, my local and loyal customers expressed their satisfaction when the art pieces they ordered were delivered on time! It was the same sentiment that my new international customers told me. So, I concluded that I would never compromise delivery service with price again because I know it makes my customers happy when my art pieces arrive on their doorstep on time.

Secured and real-time tracking

My biggest worry about international delivery service is the security of my packages. Paintings are delicate items that should be handled with care. So, imagine my worry when I first sent out a framed painting to Thailand through DHL Express. I was glad I could track the package with their real-time tracking so I could update my client as well. When she gave me feedback, I was glad that she received it just like how I packed it!

Accommodating customer service

When the partial lockdown was implemented in Singapore last April, I almost went into a panic because I was worried I would not have income during that month. So, the first thing that I did was call up DHL Express’ customer service to ask about their conditions of delivery service when the country is in a lockdown. They have been proactive in updating me with my current orders, and they have been very accommodating! It is why I am never afraid to contact them whenever I have problems with my deliveries.

Do I recommend DHL Express Singapore?

There is a reason why DHL Express Singapore is hailed as one of the fastest international delivery services, and it is because they can prove it! Today, with the cases in Singapore going down, I got back to business as usual. And, it is all thanks to the reliable service of DHL Express. For you, who is reading this, I highly recommend that you get them too! They will surely meet your expectations and sometimes go beyond it.

Know more about their delivery service on their website today!